Personal data processing policy pursuant to article 13 of the GDPR

Milano Dispensers S.p.a. recognizes the importance of personal data protection, is committed to respecting users' privacy, to processing private data with caution and confidentiality and not to use them for purposes other than those specified below.

To this end, this policy describes the methods of managing the site with reference to the processing of personal data of users who consult it. This is an information note, also pursuant to article 13 of EU Regulation 679/2016 (hereinafter ”GDPR”), to those who interact with the web services of Milano Dispensers S.p.a. accessible electronically on the pages of the website

This Policy may be modified or updated at any time by Milano Dispensers S.p.a.
The information is provided only for this site and not for other websites that may be consulted by the user.

  1. Data controller

    Milano Dispensers S.p.a., with registered offices in Via Dei Pioppi 33, 20090 Opera (MI), in its capacity as Data Controller, wishes to inform you that EU Regulation no. 2016/679 (hereafter GDPR) regulates the protection of personal data as regards its processing.

    Milano Dispensers S.p.a. bases the processing of personal data on the principles of correctness, lawfulness and transparency and necessity, thus protecting your rights.

    To this end, and pursuant to Article 13 of the GDPR, we provide you with the following information.

  2. Reason for the processing

    The processing we intend to carry out relates to your personal data, as defined by the GDPR, of which we are or will become aware by virtue of the legal and contractual relations in place with you.

  3. Purpose of the processing

    The data you provide will be used exclusively in the performance of the contractual relations in place with you as well as in order to fulfil specific legal obligations arising therefrom.

    The provision of data is mandatory for everything required by legal and contractual obligations and, therefore, any refusal to provide such data will make it impossible, in whole or in part, to pursue the purposes referred to in paragraph 3, with the consequent suspension of the provision of services and the failure to establish or the termination of the contractual relations between the parties.

  4. Browsing data

    During normal operation, the IT systems and software procedures used in the operation of this website acquire certain personal data whose transmission is implicit in the use of internet communication protocols. This information is not collected to be associated with identified individuals, but by its nature it could, through processing and association with data held by third parties, allow users to be identified.
    This category of data includes IP addresses or domain names of the computers used by users connecting to the site, the URI (Uniform Resource Identifier) addresses of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given to the server and other parameters related to the operating system and to the user’s computer environment. These data are used for the sole purpose of obtaining anonymous statistical information regarding use of the site and to check that it is working correctly and are deleted immediately after processing.

  5. Data provided voluntarily by the user

    A specific statement will appear whenever access to certain services is subject to a registration procedure that involves the disclosure of personal data by the user. The acquisition of data, where required, is the essential prerequisite for accessing the services offered by Your data is processed for the following purposes:
    Your data is processed for the following purposes

    • purposes related to the use of the services offered by the site (browsing the site);
    • activities closely related and instrumental to managing relations with customers and potential collaborators (contact requests).
    • subscription to the newsletter service. The provision of data for the purposes referred to in the third point is optional and must be provided in the manner expressly provided for in Article 7 of the GDPR, directly from the website.
  6.  How processing takes place

    Data processing will be carried out pursuant to article 4 no. 2) of the GDPR, by means of the following operations: collection, recording, organisation, storage, access, elaboration, amendment, selection, retrieval, alignment, use, combination, blocking, disclosure, erasure and destruction of data.
    Your personal data are processed using both paper and electronic and/or automated means.

    Starting from the point at which they are received/updated, your data will be kept for a reasonable period in relation to the purposes of the processing set out in point 3.

  7. Disclosure and transfer of data

    The data will not be disclosed and will be processed by the Company’s employees, who act as persons authorised to process data according to the tasks carried out and are suitably trained. The data may be disclosed to external parties including the Processors appointed pursuant to article 28 of the GDPR. In particular, the data may be disclosed to the following categories of subjects, including but not limited to those listed below: banking institutions and companies specialising in the management of payments and credit insurance, law and consultancy firms, subjects in charge of auditing the company’s financial statements, public authorities or administrations for legal obligations, Italian and foreign suppliers.
    The list of external Data Processors is available at the Company’s registered office.

  8. Data subject rights

    In relation to the aforementioned data, all the rights referred to in articles 15, 16, 17, 18, 20 and 21 of the GDPR may be exercised, and specifically:
    a) the right of access to personal data;
    b) their rectification in the event they are inaccurate;
    c) the erasure of data;
    d) the restriction of processing;
    e) opposition to processing;
    f) the right to data portability of data, i.e. to receive the personal data provided in a structured, commonly used and machine-readable format and for those data to be transmitted to another Controller without hindrance. In the event of the violation of these provisions, the data subject has the right to lodge a complaint with the competent Supervisory Authority.

  9. Newsletter service does NOT send spam. Every e-mail sent to our users takes place following an explicit request.
    In the event that a user signs up to the Newsletter service, please note that it is possible to unsubscribe at any time using the link at the bottom of every communication received.

    For further details regarding this information or any privacy-related issue, or if you wish to exercise your rights, please write to

General information about cookies

When you access or use one of our services, our system or that of one of our partners may set or read cookies and/or other types of identifiers about the browser and/or device you are using. A cookie is a small text file that is stored on the computer of someone viewing a website in order to record certain information related to the visit as well as to create a system to recognise the user at a later date. The identifiers of the devices, on the other hand, are generated by collecting and processing certain information such as the IP address and/or the user agent (browser version, type and version of the operating system) or other characteristics of the device, again in order to link certain information back to a specific user. A website can only set a cookie on the browser if the preferences configured for the latter allow it. It is important to know that a browser can only allow a specific website to access the cookies it sets itself, and not those set by other websites: there is no risk to your privacy in this regard.

Practices related to cookies and other similar technologies or its partners may use cookies or other types of identifiers for a variety of reasons, including:

  • Offering access to reserved areas of the site and which require authentication in order to access them (in this case the cookies are “technical” and are used to maintain the browsing session and/or to facilitate subsequent access from the same device).
  • Tracking user preferences while using the site and/or services incorporated in it or connected to it.
  • Offering advertising and/or content relevant to visitors’ interests (third-party cookies only).
  • Producing statistical analyses (analytics) about the use of the site and/or services incorporated in it.
  • Conducting research to improve the content, products and services of or its partners. does NOT use any profiling cookies directly
The only cookies generated and managed directly by are those known as technical cookies (which are used exclusively to ensure the services offered to the public are provided correctly) and, in an extremely limited way, analytics cookies (which are used to count the number of visits to the various pages of the site and/or for other statistical purposes). We nevertheless inform users that profiling cookies could be generated by third parties on our pages (see “Cookies from other companies”).

Cookies from other companies
Within its pages, may incorporate third-party services that may set and use their own cookies and/or similar technologies.
The use of such cookies and similar technologies by these companies is governed by the privacy policies of these companies and not by this policy, as has nothing to do with the management of such tools and the processing of data deriving from them. Please find below a (non-exhaustive) list of some of the partner companies that may use cookies while you are browsing the network:

Disabling cookies
You can configure your browser to accept or reject all cookies or particular types of cookies (for example third-party cookies) or you can choose to be notified whenever a cookie is set on your computer.
It is important to know that the refusal of all cookies may prevent you from using products and services that require you to access areas reserved for registered users using a username and password. All these services, in fact, require cookies in order to function correctly and, consequently, any blocking of cookies would make it impossible to use them.
Below are instructions to create a custom configuration for cookies on the most common browsers:

Microsoft Internet Explorer
- click on “Tools” at the top of the browser window;
- select “Internet Options”;
- click on the “Privacy” tab;
- to activate cookies, the Privacy level must be set to “Medium” or below; setting the Privacy level above “Medium” will disable the use of cookies.

Mozilla Firefox
- click on “Tools” at the top of the browser window;
- select “Options”;
- select the “Privacy” icon;
- click on “Cookies”;
- select or deselect “Accept cookies from websites” and “Accept third-party cookies”;

Google Chrome
- click on the menu icon;
- select “Settings”;
- at the bottom of the page, select “Show advanced settings”;
- in the “Privacy” section, select “Content settings”;
- select or deselect “Prevent sites from setting data”.

Apple Safari
- click on the “Safari” tab at the top of the browser window;
- select the “Preferences” option;
- click on “Privacy”;
- set your choice under “Cookies and website data”.

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